Return Policy
Most items can be returned within 7 days of delivery. Item(s) must be:
- In its original, undamaged condition
- Disassembled, if the item(s) were originally delivered disassembled
- In its original packaging. If the original packaging is too damaged to be shipped back, you must use a similar sized box as the original
There are a few items that can’t be returned:
- Open Box / Clearance items
- Personalized items
- Items marked “Non-Returnable” on the sale
In addition, any delivery ship fees or service charges collected on the order will not be refunded. This includes:
The following products or special-occasion purchases have different return policies.
Large Appliance Return Policy
Before installing the appliance, please double-check the following when it arrives:
1) Scan the box for damage.
2) Make sure the product name and model number match your order confirmation.
3) Remove the packaging and inspect the appliance.
If you receive the wrong item or it arrives damaged, don’t accept the delivery. contact us so we can arrange for a replacement. Once you have installed the appliance, it cannot be returned.